If you've ordered something from a site like AliExpress, Shein, or eBay, and you see “4PX” listed as the shipping carrier, you might wonder what that means—or how to track your package. 4PX is a global logistics company often used by Chinese sellers to ship goods overseas.
Here’s our complete guide to help you understand how 4PX tracking works and what to do if your package is late or not updating.
What Is 4PX and Why Is It on My Package?
4PX Express is a logistics company based in China. Many sellers use it to ship international orders because it’s cheap and covers a wide range of countries. If you’ve ordered something from a site like AliExpress, Temu, or Shein, there’s a good chance 4PX handled the first part of the shipping.
After 4PX brings the package to your country, they usually hand it off to a local courier like USPS (United States), Royal Mail (UK), or Australia Post. So even if the original tracking shows “4PX,” the final delivery might be from a different company.
How to Track a 4PX Package Using Your Tracking Number
Tracking your 4PX shipment is easy once you know where to look. Here's what to do:
- Find your tracking number – It’s usually in the order details or confirmation email. It often starts with “LP” followed by numbers and letters.
- Go to the official 4PX tracking site – Visit track.4px.com.
- Paste your number into the search box and hit Enter. You’ll see updates if the item has shipped.
- If it’s not updating, try third-party tools like:
- 17track.net
- AfterShip.com
- parcelsapp.com
These sites often show more tracking details than 4PX itself.
What Do 4PX Tracking Status Updates Mean?
Here are some common messages you might see while tracking and what they mean:
- “Shipment information received” – The seller gave 4PX the info, but the item hasn't shipped yet.
- “Arrived at 4PX facility” – Package is at a sorting center.
- “Export clearance successful” – It's passed Chinese customs.
- “Departed facility” – It’s been sent out by air or truck.
- “Arrived at destination country” – The package has landed in your country.
- “Handed over to local carrier” – It’s now with USPS, DHL, or your local postal service.
- “Out for delivery” – It’s on the final route to your home.
- “Delivered” – The package has arrived.
If it’s stuck at one status for a long time, it doesn’t always mean there’s a problem—some updates take days to appear.
How 4PX Ships Internationally (And Who Delivers Locally)
4PX handles the first half of delivery, which includes picking up the package, preparing customs forms, and shipping it out of China. Once the parcel arrives in your country, a local courier takes over.
For example:
- In the U.S., USPS finishes the delivery.
- In the UK, it might be Royal Mail.
- In Canada, Canada Post is usually the final carrier.
You might need to track the same package on both 4PX and your local courier’s website. Some sellers provide both tracking numbers; others don’t.
How Long Does 4PX Delivery Usually Take?
Shipping times vary, but here’s a general idea:
- Standard 4PX shipping: 10–25 business days
- Economy delivery (cheapest option): 20–35 business days
- During holidays or peak sales: Add 5–10 extra days
- Remote locations or customs delays: May take longer
Most 4PX packages travel by air, but economy ones might go by slower routes.
What to Do If Your 4PX Package Is Delayed or Not Updating
It’s normal for international tracking to pause for a few days. This often happens when a package is waiting for customs clearance or being handed off to a local delivery service. But if nothing changes for more than a week, it might be time to take action.
Start by checking your tracking number on multiple sites. Tools like 17TRACK, ParcelsApp, or AfterShip often show more detailed updates than the official 4PX website.
If that doesn’t help, reach out to the seller on the platform where you ordered—like AliExpress, Shein, or Wish. They may have access to updates you can't see and can follow up with the shipping company.
Keep an eye on your buyer protection deadline. If your order doesn't arrive within that time, most platforms let you open a dispute or request a refund. Don't wait until it expires.
You can also try contacting 4PX directly through their website or email. But keep in mind, responses may take time, and support options are limited.
Tracking 4PX Packages on Popular Shopping Sites
If you ordered from a major marketplace, your tracking number is often built into your account:
- AliExpress: Go to “My Orders,” click “Track Order”
- Shein: Under “My Orders,” select the item and tap “Track”
- Wish, eBay, Temu: Each has a tracking section built in
Note: Some sites show limited tracking if they rely only on the seller’s input. That’s why using sites like 17TRACK can help fill in the blanks.
4PX Tracking vs Cainiao and YunExpress: What’s the Difference?
4PX, Cainiao, and YunExpress are all common shipping companies used for low-cost international deliveries. They’re often chosen by sellers on platforms like AliExpress, Shein, and eBay to move small items across borders at a low price.
4PX is frequently used by sellers on Shein and eBay. It’s known for solid tracking support and smooth handoffs to local carriers like USPS or Royal Mail. While not the fastest, it gives fairly regular updates and works well for buyers in many countries.
Cainiao is part of Alibaba Group. It often handles shipping for AliExpress and works with Chinese customs. Tracking updates can be slow, and delivery times are sometimes longer. Still, it’s reliable for most orders.
YunExpress is another budget courier. It’s popular for small packages and is commonly used on Wish and similar platforms. Its tracking works well during the early stages but may show fewer updates after the item reaches the destination country.
Which service your package uses often depends on the seller’s location, shipping cost, and warehouse setup. Most shoppers don’t choose the carrier—it’s selected by the seller or platform during checkout.
Conclusion
4PX tracking can seem confusing at first, but once you know where to check and what statuses mean, it's manageable. The key is patience—most delays are part of normal international shipping. Still waiting? Use tracking tools, check in with the seller, and act before time runs out.
If this guide helped you, feel free to share it or drop a question below—we're here to help.
